Pros about HID DigitalPersona that I found while using are listed below:1. The HID DigitalPersona device uses a built-in fingerprint scanner to securely log you into Windows and websites. It is very secure and biometric security is a huge improvement.I used HID DigitalPersona and it's an amazing new way to unlock our workplace without typing in any passwords. I feel safe using my HID DigitalPersona because it uses fingerprint scanning instead of a key or pin to open the lock. I bought this product and it was a great purchase. It is super flexible 2FA (including biometric, pin and passcodes) for quick login into active directory accounts. It is responsible for saving and securing all security logins like passwords, and authenticators. Thanks to all those who helped for your time & support.Our company mainly uses HID DigitalPersona for domain auth and security management. I still don't know what caused the error 31, & which particular update fixed the conflict, was it dell support software which was continuously on or windows, but I'm pretty sure its fixed.
I believe the miracle was due to the windows update most probably, just for reference I was on windows 10v.1909 before and even now, the update was minor a fix perhaps.
I have now upgraded my bios and the sensor still appears to work. I enabled Microphone for a skype call and just out of the blue the sensor error code 31 which I was checking for frequently, just disappeared. Then my antivirus software also found a simple malware, which shouldn't likely have any effect.
I then restarted the computer, the sensor was detected and appropriate drivers were automatically installed, didn't check for error at this time. Then I downgraded the bios using Dells Bios Tool, Meanwhile Microsoft or maybe Dell launched an un-logged/unscheduled automatic update and perhaps a possible patch for windows, I don't know if they did it or if it was windows on its own because it wasn't logged. Then I uninstalled the sensor driver software and it was no longer detected aswell. I don't know what fixed it but I'll go on chronologically.įirst I downloaded a utility named UsbSafelyRemove and using this I stopped the power to the fingerprint sensor virtually without having to disconnect it, this removed it from devicemanager by preventing it from getting detected for current session. I did a couple of things with a guy from nearest dell partner who provided me free technical support at their center, He guided me a little and I did a few things on my own. Just wanted to update it got fixed, without re-intalling windows.
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